Here’s an analogy that almost everyone can relate to: – Take two identically-built projects and you can end up with an entirely different end experience for the client.
In Project X the typical challenges and unforeseen obstacles of construction present themselves, but the builder’s poor communication, disregard for home life, and lack of ownership of the process leads to ignored mistakes, client stress, schedule overruns, and a blown budget. Sadly, the experience of the new space will be colored by that history.
Now take Project Y. It’s not free of the bumps in the road that come with any construction project, but those bumps are handled with excellent customer service and industry experience. Any need for course corrections during the project are communicated early and clearly and handled as a team. A spirit of professionalism and mutual respect fill the process, and the success of project completion is celebrated by client, builder and designer alike. Needless to say, Project Y’s new space is the experience all our clients deserve and what Eco Coastal Homes provides.
As builders of Bluffton SC new construction, how do we achieve the happy results of Project Y? Through customer service to the client and to the employee!